For any airfare reservations booked prior to 9 pm PDT August 14, 2013, please
call 435-216-3906 or send email to firstname.lastname@example.org
to reach our old travel fulfillment partner for any assistance you require.
For all other bookings, use the guide below:
For Everyone Else...
Please Contact Us: Except for urgent cancelations and except for fixes of flights you booked in the past few hours, please use our email form for all communication. Even for the true emergencies, however, please fill out our email form before calling. Then call the phone in the "Emergencies" paragraph below.
Email: Send your request with information on what you need help, phone number(s) and times to call you (since we may need to reach you), using our email form. Please provide any reference code or reservation number you may have as well as the exactly correct spellings of each passenger's name. .
Emergencies, such as booking the wrong flights, dates, or names: Please call us Toll Free: 888-308-0854, or if you are calling from outside the USA, our local number is +1-858-836-8982. Remember, non-emergencies should be handled by email only, so the phone hold times can be kept down. Please read the rest of the information below before calling.